If you have any questions or need help with our packages, please feel free to call us at (919) 770- 7474 and we will give you a free consultation on what you should choose based on your needs.  The satisfaction of our client's is the most important thing for our success.

All of our packages are fixed price. Required payment is 35% down, 25% upon approval with the balance due at completion prior to delivery of product.

Click here to read more about what is included in our web packages.

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Payment Terms

Project Fees

All fees are due in US dollars.  Design projects require a 35% deposit prior to the start of the project, the second payment of 25% at final design approval, with the balance due at the completion of the project, prior to final launch or delivery.

Final delivery is for design services and does not include printing or shipping charges, which will be the client's responsibility.

Hourly Clients

For clients billed hourly, invoices will be generated at the completion of the project, and payable prior to delivery of the project.

Retainer Plans

For clients on monthly retainer plans, invoices are sent out on the 15th of each month for the upcoming month, with payment terms of 15 days. Payment for retained hours must be received by the due date in order for work to commence.

Payment Options

We accept business, cashier and personal checks, as well as major credit cards via Pay Pal.  Work will not begin until funds have cleared when payment is received by manual check.  Returned checks are subject to a $30.00 service fee.

Payments are processed with a 100% secure connection via PayPal.  You do not need a PayPal account to pay for services.  PayPal will also accept Visa, MasterCard, Discover, American Express, and eCheck payments without opening an account.

Expenses

All expenses are billed to the client including but not limited to long distance phone calls, photocopies, postage/delivery, mileage, special supplies, etc., needed in the course of completing your project will be an additional charge on both hourly and retainer plans.

You will be notified of any additional costs prior to our incurring the expense.

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Please do not hesitate to contact us with any comments, questions or suggestions.

Communication

We prefer email communication in order to have a hard copy of design and or work discussions.  We understand that this may not always appropriate and will schedule phone discussions as needed.  If an update is requested to a project, we will notify you via email at its completion.

If for any reason you may have questions or concerns about our terms of use, or privacy policy, or anything else within this site, please do not hesitate to contact us.

Virtually Focused Solutions
5260 Swanns Station Road
Sanford, NC 27332
1-919-7707474

or

Click here to send us your questions or comments.

Thank you for your interest.

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